PRIVACY POLICY
At Arcane Expressions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.
Information We Collect
When you place an order, request a commission, subscribe to our newsletter, submit a contact form, or otherwise communicate with Arcane Expressions, we may collect:
• Name
• Email address
• Shipping address
• Billing address
• Telephone number (if provided)
• Order details and purchase history
• Commission information and project details
• Any information voluntarily provided through forms, emails, or messages
Payment Information
Arcane Expressions does not store or have direct access to your full payment information.
Payments are processed through secure third-party payment providers. Any payment information submitted during checkout is governed by the privacy and security policies of those providers.
How We Use Your Information
Your information may be used to:
• Process and fulfill orders
• Communicate regarding commissions and custom projects
• Provide customer service and support
• Send shipping notifications and order updates
• Respond to inquiries
• Improve products and services
• Send newsletters and promotional emails when you have chosen to subscribe
Email Communications
Visitors may voluntarily subscribe to the Arcane Expressions mailing list to receive updates, product launches, event announcements, promotions, and other business communications.
Subscription is optional and may be canceled at any time using the unsubscribe link provided in marketing emails.
Arcane Expressions may also contact customers regarding orders, commissions, shipping updates, customer service matters, or important business notices.
Information Sharing
Arcane Expressions does not sell, rent, trade, or distribute customer information to third parties for marketing purposes.
Information may only be shared when necessary to:
• Process payments
• Ship products
• Comply with legal obligations
• Protect the rights, property, or safety of Arcane Expressions and its customers
Data Security
Reasonable measures are taken to protect customer information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Services
Arcane Expressions may use trusted third-party services for website hosting, payment processing, shipping, analytics, and email communications. These providers maintain their own privacy policies and security practices.
Arcane Expressions is hosted through Squarespace and may utilize trusted third-party providers for payment processing, shipping services, email communications, analytics, and website functionality. These providers maintain their own privacy and security policies governing the information they process.
Your Rights
You may contact Arcane Expressions to:
• Request access to information we hold about you
• Request corrections to inaccurate information
• Request removal of information where legally permissible
• Unsubscribe from marketing communications
Contact Information
If you have questions regarding this Privacy Policy, please contact Arcane Expressions through the contact information provided on this website.
Changes to This Policy
Arcane Expressions reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.